![]() ![]() What can I do?Ī: The updates aren’t the problem. In case the problem persists, please call our AOL Desktop Gold team at the number 1-88, in order to have one or our Technical Support Agents investigate the cause of this issue.Q: When I try to use the AOL software on my two Windows PCs, I get pop-up messages that say: “Either there is no default mail client or the current mail client cannot fulfill the messaging request.” Because this never happened before, I assume it’s caused by recent updates to either Windows or my Norton security software. To do that, click on the “Help” button on the top right corner of the AOL Desktop window, and select “Report a Bug” from the drop-down menu. We would appreciate it if you would send a report of this problem to our AOL Desktop team to have this further investigated. If the user had not previously checked the ‘Browser Cache’ clear footprint option, it can be restored using these additional steps If your browser crashes, please try the following steps to enhance your experience: Our engineers are looking into this as we speak. We are sorry to hear that you are having troubles with the AOL Desktop Gold, and we apologize for the inconvenience this has caused you. If you have a problem, get rid of it or cancel and download a new one, etc.when you have time. The tech support never told me to go online to check my mail either or to see if it went though easily there and if so then the Gold was faulty, etc. There was a lot more to this whole long histoire but I am so exhausted and need to try to do some of other things I must do before my trip now. Agents need to check with whom they are dealing, etc. ![]() Been with AOL since 1986 and cannot take in much longer with the endless passwords and verifications!!!!! I know we have to be safe but when that safety blocks us out for days and days and even jeapardizes our businesses and safety it is going too far. I need to check all my mail on Google from now on and forget that AOL Gold entirely! That was the problem! It kept refusing my passwords which a am really running out of by now. person who would not transfer me to Tech even though I have paid per month since 1085 for that help! and I was up until 4:30 AM this AM, and would not text me to verify me today to help me to get through the problems I had again today with AOL Gold since I had too many texts over the last 12 hours, with no matter that I would leave for an 8 day trip after tomorrow and needed access to my mail and had to use it with no questions, etc., I finally found my own solution. Now on my own but after hours ++++ of tech help and a totally incompetent and bone = headed C.S. ![]()
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